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Terms of Service

via the generator of the Deutsche Anwaltshotline AG

Contract partner

On the basis of these general terms and conditions (AGB) comes between the customer and
massageol-shop sole proprietorship
Represented: by Ute Keil
Address: Kirchgasse 4 72124 Pliezhausen

Sales tax identification number: DE277958128
, hereinafter referred to as the provider, the contract is concluded.

Subject of the contract

This contract regulates the sale of new goods from the area / areas of massage oils / body oils / natural products via the provider's online shop. For the details of the respective offer, reference is made to the product description on the offer page. The product images do not always match the appearance of the delivered products. In particular, changes in the appearance and equipment of articles can occur after the manufacturers renew their product range. There are no claims for defects in this regard, the changes are reasonable for you and do not deviate from a quality agreement.

Conclusion of contract

All information you provide during the ordering process must be truthful and up-to-date, you must not pass on your password to third parties, it must be kept inaccessible to unauthorized persons and we must be notified immediately in writing if it is lost or passed on. For misuse, any unauthorized orders from third parties with your password and the resulting claims, you are liable in accordance with the statutory provisions.

The contract is only concluded in electronic business transactions via the shop system. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept. The order process for the conclusion of the contract comprises the following steps in the shop system:

Selection of the offer in the desired specification (size, color, number)

· Placing the offer in the shopping cart

Press the button 'order'

· Enter the billing and delivery address

· Selection of the payment method

· Review and processing of the order and all entries

Press the button 'order for a fee'

· E-mail confirming that the order has been received The contract is concluded when the order confirmation is sent.

Contract duration

Subject to termination, the contract has a term of 14 days, the total price is calculated using the following components: From an order quantity.

Retention of title

The delivered goods remain the property of the provider until full payment has been made.


The provider reserves the right to provide a service that is equivalent in quality and price. The service presented in the shop is exemplary and not the individual, contractual service. The provider reserves the right not to provide the promised service if the service is not available.

Prices, shipping costs, return costs

All prices are final and include the statutory sales tax. In addition to the final prices, there are additional costs depending on the shipping method, which are displayed before the order is sent. If there is a right of withdrawal and if this is used, the customer bears the costs of the return.

Payment terms

The customer only has the following options for payment: advance transfer, payment service provider (PayPal), credit card. Further payment methods are not offered and will be rejected.
After receipt of the invoice, which contains all information for the transfer and is sent by email, the invoice amount must be transferred in advance to the account specified there. When using an escrow service / payment service provider, this enables the provider and customer to process the payment among themselves. The trustee service / payment service provider forwards the customer's payment to the provider. Further information can be found on the website of the respective trustee service / payment service provider. When paying by credit card, the customer must be the cardholder. The credit card is charged after the goods have been dispatched. The customer is obliged to pay or transfer the amount shown to the account specified on the invoice within 7 days of receipt of the invoice. Payment is due from the invoice date without deduction. After expiry of the payment deadline, which is thus determined by the calendar, the customer is in default even without a reminder. The customer's right of retention, which is not based on the same contractual relationship, is excluded.

The customer must ensure sufficient coverage.



delivery terms

The goods are dispatched immediately after receipt of the order. The items will only be sent to the address given, should you not be on site at the time of delivery, you would have to arrange a different form of delivery yourself. The dispatch takes place on average after 5 days at the latest. The entrepreneur undertakes to deliver on the 5th day after receipt of the order. The standard delivery time is 5 days, unless otherwise stated in the item description. The provider sends the order from its own warehouse as soon as the entire order is in stock there. The customer will be informed immediately of any delays. If the provider is not responsible for an obstacle to delivery, in particular force majeure or non-delivery by its own supplier, although a corresponding hedging transaction was concluded in good time, the provider has the right to withdraw from a contract with the customer. The customer will be informed immediately and services received, in particular payments, will be reimbursed.

The provider can withdraw from the contract if the goods are sold out during the customer's order.


Consumers are entitled to a statutory right to liability for defects in accordance with the relevant provisions of the German Civil Code (BGB) for the services offered. If there is a deviation from this, the warranty is based on the provisions in the General Terms and Conditions (GTC). If the customer is an entrepreneur, the warranty period for new goods is limited to one year. The provider is granted that he can choose between a repair or a new delivery in the event of a supplementary performance, if the goods are new and the customer is an entrepreneur. This does not apply to claims for damages by the customer due to injury to life, limb, health or essential contractual obligations which must necessarily be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent. Otherwise, the statutory provisions apply.

Contract drafting

If the customer is an entrepreneur, the risk of accidental loss and / or accidental deterioration of the goods is transferred to the customer when the goods are handed over, or when the goods are dispatched to the selected service provider. The contract text is saved by the provider. The customer has the following option to access the stored text of the contract: The customer can view the text of the contract in our customer login. This area can be found on the following page: In our customer login. The customer can correct errors in the entry during the ordering process. To do this, he can proceed as follows: The customer can correct the entries during the order process, remove the product with the button, he puts the goods in the shopping cart, the customer looks at his goods and can make a correction before sending a binding order.

Right of withdrawal and customer service

Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day

In the case of a sales contract: on which you or a third party named by you who is not the carrier has taken possession of the last goods.
In the case of a contract for several goods that the consumer has ordered as part of a single order and that are delivered separately: on which you or a third party named by you who is not the carrier has or has taken possession of the last goods.
In the case of a contract for the delivery of goods in several partial shipments or pieces: on which you or a third party named by you who is not the carrier has or has taken possession of the last partial shipment or the last piece.
In the case of a contract for the regular delivery of goods over a specified period of time: on which you or a third party named by you who is not the carrier has or has taken possession of the first goods.
If several alternatives come together, the last point in time is decisive.

In order to exercise your right of cancellation, you must inform us (massageol-shop Einzelelfirma, Ute Keil, Kirchgasse 4 72124 Pliezhausen) about your decision to cancel this contract by means of a clear declaration (e.g. a letter sent by post, fax or email) , to inform. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheap standard delivery we offer have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier.

You must return or hand over the goods to Massageol-shop Einzelelfirma, Ute Keil, Kirchgasse 4 72124 Pliezhausen immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

End of revocation

Disclaimer of liability

Claims for damages by the customer are excluded, unless otherwise stated for the following reasons. This also applies to the provider's representatives and vicarious agents if the customer makes claims for damages against them. This does not include claims for damages by the customer due to injury to life, limb, health or essential contractual obligations that must necessarily be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent. The customer has to check the delivered goods / products carefully before consumption / use. All warnings on the products / expiry date must be observed and read carefully. Any incompatibility or incorrect handling of the products on the part of the customer is the responsibility and responsibility of the customer; no liability is accepted for this. A culpable violation of the contract on the part of the customer, any claim / liability to Massageoel-shop is excluded and released, as well as any claims against third parties.

Assignment and pledge prohibition

Claims or rights of the customer against the provider may not be assigned or pledged without his consent, unless the customer has demonstrated a legitimate interest in the assignment or pledging.

Language, place of jurisdiction and applicable law

The contract is drawn up in German. The further implementation of the contractual relationship takes place in German. The law of the Federal Republic of Germany applies exclusively. For consumers, this only applies to the extent that this does not restrict any statutory provisions of the country in which the customer has his place of residence or habitual residence.

Severability clause

The ineffectiveness of a provision of these terms and conditions does not affect the effectiveness of the other provisions.



Kirchgasse 4
D-72124 Pliezhausen (near Stuttgart)

Telephone : 0152 5157 6818





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